Terms and Conditions of Temporary Holiday Accommodation
PAYMENT OF DEPOSIT AND BOND
Payment of the rental deposit constitutes the clients acceptance of these Terms and Conditions.
Payments may be made by direct deposit (preferred), cheque, or credit card*.
* A payment processing fee applies, reflecting bank fees charged for card payments. This is currently1.5% for Visa and MasterCard.
A deposit of 50% of the rental (non-refundable) is required to secure the booking. Payment of the deposit must be received within seven days of making the application. The booking will not be continued until such time as the deposit has been paid and the Landlord has approved the letting.
The bond (security deposit) amount is $500.00 for all bookings except for the following:
Groups with age ranges between 18 and 24 will attract a bond of $1000.00.
The bond will be refunded in full within 7 days of vacating the property subject to the normal Terms and Conditions being met. It is designed to cover any additional costs incurred including but not limited to, any breakages, damage or excessive cleaning requirements, rubbish removal and extra guests beyond those declared.
The bond plus the balance of the rental must be received in full not later than four weeks prior to occupancy. If not the owner has the right to cancel the booking and attempt to re-let the property for that period.
Access to the property will not be provided until all monies are paid and cheques cleared.
SUITABILITY
Amalfi Gold Coast is available for rental to family groups only.
CANCELLATION POLICY
If cancellation is caused by the client, monies paid are not refundable unless the property is re-let for the entire period. If the property is re-let under these circumstances a cancellation fee of 12% of the agreed rental will apply. Cancellation requests must be in writing.
ARRIVAL AND DEPARTURE
Arrival - Check-in time is 2:00pm on the day of arrival at the earliest, after which time the key may be collected.
Departure - Check-out time is 10:00am by the latest, to allow time to prepare property for the next guests. No exceptions can be granted unless agreed in advance and late departures will incur an additional tariff.
All keys are to be returned immediately on vacating the property as arranged with the Landlord or Agent.
NON-SMOKING
Amalfi Gold Coast is a non-smoking holiday destination. Smoking is not permitted anywhere inside the house or on the property.
CLEANING
The cost of normal cleaning is INCLUDED in the tariff.
LINEN
Linen is provided and the cost of linen is INCLUDED in the tariff.
Under no circumstances are supplied towels to be used for any purposes other than normal bathroom use and especially not to be used to clean the barbecue or oven.
PETS
Pets are permitted by arrangement with the Landlord. If the pet is accepted, the tenant agrees to pay an additional tariff of $50 (deducted from the bond) on departure. Additionally, the tenant agrees to clean-up and properly dispose of, away from the premises, all pet waste and other material caused by occupation of the pet at the property. Be aware that damage to gardens, lawns, screen doors, furniture and other property caused by pets will result in a claim against the bond. Normal bond conditions apply to damage caused by the pet in addition to these specific conditions.
A fee will be charged if pet faeces are not cleaned up and removed from the property prior to departure.
Dogs are permitted inside the house, however they must not be allowed on furniture or bedding.
Small and medium sized dogs are catered for. Larger dogs are only accepted by prior agreement.
At Amalfi, we are happy for you to share your holiday with your pet. However it is expected that pet owners will act in the best interests of their pets and not leave them unattended for other than very short periods. Dogs, in particular, can become easily distressed when left alone in unfamiliar surroundings and can become destructive and an annoyance to neighbours even if this behaviour is not normally demonstrated in the home environment. Owners are expected to take their pets with them whenever and wherever possible or to make use of local and inexpensive 'doggy day care' options (around $10 per day) that are available in the area.
LANDLORD OBLIGATIONS
The Landlord will make every effort to ensure that the property is available as booked. However the owners reserve the right to make alterations to bookings due to unforeseen circumstances.
The Landlord shall ensure that the premises are in good repair and in a clean and tidy condition on the day upon which it is agreed that the tenant shall enter into occupation of the premises.
The Landlord hereby acknowledges that once the booking is confirmed the rental tariff is to remain fixed and cancellation of the booking may only be made for reasons stated above.
The Landlord cannot be held responsible for actions taken that are beyond his control. These actions may include but are not limited to the following;
1. The property is sold
2. The property is altered in any way
3. The property is withdrawn from letting
In any of the above or other circumstances, every reasonable effort will be made by the Landlord to find alternative accommodation in consultation with the client.
PERSONAL PROPERTY
The Landlord or his Agent takes no responsibility for loss or damage to the tenant’s personal property.
NUMBER OF GUESTS
Number of guests must not exceed the number stated on the Confirmation Notice or subsequently agreed in writing or email.
The person in whose name the booking is made is responsible to ensure that this condition is complied with. Breaches of this condition may result in loss of security deposit and early termination of rental.
PARTIES AND FUNCTIONS
Parties and functions are strictly prohibited and penalties apply. The tariff charged is for domestic use only and not commercial. Accordingly this rate does not allow for the extra wear and tear associated with functions in terms of cleaning, garbage removal, repairs etc. Use contrary to this may result in loss of bond and/or additional payments.
Amalfi Waterfront House accommodation is for quiet residential purposes only. Amalfi Waterfront House is not to be used as a ‘party house’ under any circumstances. The Landlordor or his Agent can make an inspection of the premises at any time upon demand.
NOISE
Disturbance to our neighbours, including excessive noise, is prohibited and may result in early termination of rental and loss of bond.
DAMAGES AND BREAKAGES
Damage, breakages, theft and loss are the tenants’ responsibility during their stay.
Events of this nature are to be reported to the Landlord or his Agent as soon as possible. The cost of the replacement or repair of damaged or lost items, including lost keys, will be borne by the tenant.
VACATE ON DEMAND
The tenant must vacate the premises at the end of the period of letting or earlier upon demand by the Landlord or his Agent.
INDEMNITY
The tenant will indemnify the Landlord and his Agent against all liability, which might otherwise attach to the Landlord as a result of injury, damage or loss (personal or proprietary) suffered by any person, where such injury, damage or loss has been caused by or contributed to by any act or omission of the tenant or his agents or invitees. These conditions are an agreement between the parties. Any infringement permits the Landlord or the Agent to refuse a key, amend the rental or immediately terminate the tenancy.
Variations to the above may be considered but only by prior arrangement with the owner in writing.
