Payment of the rental deposit constitutes the clients acceptance of these Terms and Conditions.
Payments may be made by direct deposit (preferred), cheque, or credit card*.
A deposit of 50% of the rental (non-refundable) is required to secure the booking. Payment of the deposit must be received within seven days of making the application. The booking will not be continued until such time as the deposit has been paid and the Landlord has approved the letting.
The bond (security deposit) amount is $500.00 for all bookings except for the following:
Groups with age ranges between 18 and 24 will attract a bond of $1000.00.
The bond will be refunded in full within 7 days of vacating the property subject to the normal Terms and Conditions being met. It is designed to cover any additional costs incurred including but not limited to, any breakages, damage or excessive cleaning requirements, rubbish removal and extra guests beyond those declared.
The bond plus the balance of the rental must be received in full not later than four weeks prior to occupancy. If not the owner has the right to cancel the booking and attempt to re-let the property for that period.
Access to the property will not be provided until all monies are paid and cheques cleared.
* A payment processing fee applies, reflecting bank fees charged for card payments. This is currently1.5% for Visa and MasterCard.
SUITABILITY
Amalfi Gold Coast is available for rental to family groups only.
CANCELLATION POLICY
If cancellation is caused by the client, monies paid are not refundable unless the property is re-let for the entire period. If the property is re-let under these circumstances a cancellation fee of 12% of the agreed rental will apply. Cancellation requests must be in writing.
ARRIVAL AND DEPARTURE
Arrival - Check-in time is 2:00pm on the day of arrival at the earliest, after which time the key may be collected.
Departure - Check-out time is 10:00am by the latest, to allow time to prepare property for the next guests. No exceptions can be granted unless agreed in advance and late departures will incur an additional tariff.
All keys are to be returned immediately on vacating the property as arranged with the Landlord or Agent.
CLEANING
The cost of normal cleaning is INCLUDED in the tariff.
Please note that it is agreed as a condition of tenancy that prior to departure guests will ensure the following are carried out:
1. Dishes, cutlery, pots, pans and glassware are to be cleaned and returned to the cupboards or drawers from where they were removed.
2. The fridge shall be emptied and the interior of the fridge is to be wiped over.
3. The barbecue, if used, shall be properly cleaned using the cleaning equipment provided. 4. The oven must be wiped over and left in a similar condition to that which it was found.
5. All rubbish is to be removed from the house and placed in the council bins outside.
6. Rubbish collection day is Monday. The Council bins are to be placed outside on the nature strip on Sunday evening ready for collection on Monday morning and also on the day of your departure.
7. Excessive rubbish is the responsibility of the tenant and must be taken with you and disposed of away from the property.
8. All electrical appliances including air-conditioners, heaters and audio visual equipment must be switched off.
Cleaning charges and rubbish removal charges at the rate of $40.00 per hour will be deducted from the bond if the property is vacated without a reasonable attempt having been made by the tenant to leave the property in a neat and tidy condition and/or to remove excessive rubbish with special attention paid to the items listed above.
LINEN
Linen is provided and the cost of linen is INCLUDED in the tariff.
Under no circumstances are supplied towels to be used for any purposes other than normal bathroom use and especially not to be used to clean the barbecue or oven.
PETS
Pets are permitted by arrangement with the Landlord. If the pet is accepted, the tenant agrees to pay an additional tariff of $50 (deducted from the bond) on departure. Additionally, the tenant agrees to clean-up and properly dispose of, away from the premises, all pet waste and other material caused by occupation of the pet at the property. Be aware that damage to gardens, lawns, screen doors, furniture and other property caused by pets will result in a claim against the bond. Normal bond conditions apply to damage caused by the pet in addition to these specific conditions.
A fee will be charged if pet waste is not cleaned up and removed from the property prior to departure.
Dogs are permitted inside the house, however they must not be allowed on furniture or bedding.
Small and medium sized dogs are catered for. Larger dogs are only accepted by prior agreement.
At Amalfi, we are happy for you to share your holiday with your pet. However it is expected that pet owners will act in the best interests of their pets and not leave them unattended for other than very short periods. Dogs, in particular, can become easily distressed when left alone in unfamiliar surroundings and can become destructive and an annoyance to neighbours even if this behaviour is not normally demonstrated in the home environment. Owners are expected to take their pets with them whenever and wherever possible or to make use of local and inexpensive 'doggy day care' options (around $10 per day) that are available in the area.
PERSONAL PROPERTY
The Landlord or his Agent takes no responsibility for loss or damage to the tenant’s personal property.
LANDLORD OBLIGATIONS
The Landlord will make every effort to ensure that the property is available as booked. However the owners reserve the right to make alterations to bookings due to unforeseen circumstances.
The Landlord shall ensure that the premises are in good repair and in a clean and tidy condition on the day upon which it is agreed that the tenant shall enter into occupation of the premises.
The Landlord hereby acknowledges that once the booking is confirmed the rental tariff is to remain fixed and cancellation of the booking may only be made for reasons stated above.
The Landlord cannot be held responsible for actions taken that are beyond his control. These actions may include but are not limited to the following; 1. The property is sold 2. The property is altered in any way 3. The property is withdrawn from letting
In any of the above or other circumstances, every reasonable effort will be made by the Landlord to find alternative accommodation in consultation with the client.
PARKING
Off street parking is available for 2 cars. Street parking is available for 1 additional vehicle. Therefore a limit of a maximum of 3 cars brought to the property applies.
Large vehicles such as motor-homes and large boats on trailers are not permitted to be parked in the street by order of the Gold Coast Council and therefore should not be brought to the property.
Vehicles must not be parked on the grass nature strip as fines will be issued by Gold Coast Council.
NUMBER OF GUESTS
Number of guests should not exceed the number stated on the Confirmation Notice or subsequently agreed in writing or email.
The person in whose name the booking is made is responsible to ensure that this condition is complied with. Breaches of this condition may result in loss of security deposit and early termination of rental.
PARTIES, FUNCTIONS AND NOISE
Amalfi Waterfront House accommodation is to be used for quiet residential purposes only. Amalfi Waterfront House is not to be used as a ‘party house’ under any circumstances. The Landlord or his Agent can make an inspection of the premises at any time upon demand.
Disturbance to our neighbours, including excessive noise, is prohibited and will result in early termination of rental and loss of bond. Licensing agreements between property owners and the Gold Coast City Council specifically prohibit parties, functions and loud behavior in Licensed Holiday Homes. Licensed Holiday Homes are required to enter into registered agreements with private security companies as well as local law enforcement to ensure compliance with licensing regulations.
Parties and functions are strictly prohibited by order of the Gold Coast City Council and penalties apply. The tariff charged is for domestic use only and not commercial. Accordingly this rate does not allow for the extra wear and tear associated with functions in terms of cleaning, garbage removal, repairs etc. Use contrary to this will result in loss of bond and/or additional payments.
Complaints resulting in attendance at the property by police or private security officers will be viewed as a serious breach of these Terms and Conditions and may result in early termination of the letting and loss of bond.
DAMAGES AND BREAKAGES
Damage, breakages, theft and loss are the tenants’ responsibility during their stay.
Events of this nature are to be reported to the Landlord or his Agent as soon as possible. The cost of the replacement or repair of damaged or lost items, including lost keys, will be borne by the tenant.
VACATE ON DEMAND
The tenant must vacate the premises at the end of the period of letting or earlier upon demand by the Landlord or his Agent.
INDEMNITY
The tenant will indemnify the Landlord and his Agent against all liability, which might otherwise attach to the Landlord as a result of injury, damage or loss. (Personal or proprietary suffered by any person, where such injury, damage or loss has been caused by or contributed to by any act or omission of the tenant or his agents or invitees). These conditions are an agreement between the parties. Any infringement permits the Landlord or the Agent to refuse a key, amend the rental or immediately terminate the tenancy.
Variations to the above may be considered but only by prior arrangement with the owner in writing.
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